Alex is an IT Helpdesk Assistant at Lee & Thompson and the first point of contact for day-to-day tech support across the firm. He helps colleagues with everything from quick fixes to more involved IT issues, making sure problems are sorted as smoothly and quickly as possible.
With a strong background in customer service, Alex brings a calm and approachable manner to his role, helping put users at ease while resolving their issues. He has built a solid understanding of the firm’s systems and how people use them, helping keep things running without unnecessary disruption.